FAQ

Amphenol LTW Privacy Policy
1. Scope
This Privacy Policy explains how Amphenol LTW Technology Co., Ltd. (“Amphenol LTW”) treats your Personal Data collected through Amphenol LTW’s websites. Personal Data is any information relating to an identified or identifiable person, such as your e-mail address, name or phone number. This Privacy Policy does not apply to information that Amphenol LTW collects offline.

2. Anonymous Usage of Amphenol LTW's Websites
You are welcome to visit Amphenol LTW’s websites while remaining anonymous and not revealing any Personal Data. Sharing your Personal Data is voluntary. However, if you choose not to provide certain information, you may not be able to take advantage of many of Amphenol LTW’s features and programs. The information you provide to Amphenol LTW will better enable Amphenol LTW to communicate with you regarding our products and your product needs.

3. What Data We Collect and How We Use it
Amphenol LTW collects the Personal Data when you register on Amphenol LTW website or fill out the forms, for example, you may be asked to enter your name, e-mail address, phone number and postal address when you ordering or registering on Amphenol LTW website. This data will be used to serve your request, e.g. to provide you with the product and service information you asked for. Amphenol LTW also uses Personal Data to enhance the service of Amphenol LTW’s websites and to personalize information provided to you online or offline.

Bulletin boards, forums and/or newsgroups are also available to you on Amphenol LTW’s websites subject to the specific terms of use for these services. Please remember that any information that you provide in these areas becomes public and you should exercise caution in deciding to disclose it.

In addition to Personal Data, Amphenol LTW collects certain information on an anonymous basis, i.e. this information cannot be associated with you personally. For example, Amphenol LTW collects the number of visitors to our websites, browser types, referral source and areas of interest. We analyze this data to assess trends, statistics and customers’ needs, to help us improve our websites, products and service.

Your Personal Data is collected through, stored and processed by Amphenol LTW or service providers of Amphenol LTW in Taiwan.

4. Disclosures
Under certain circumstances, Personal Data may be disclosed to any of Amphenol LTW employees, officers, agents, suppliers, subcontractors and/or other business partners insofar as reasonably necessary and while we believe your business interests will be served. For example, if we need to ship products to you, we will share your name and address with a carrier. Amphenol LTW will also release Personal Data if required to do so by law, in connection with any legal proceedings or prospective legal proceedings and/or in order to establish, exercise or defend our legal rights (including providing Personal Data to others for the purposes of fraud prevention and reducing credit risk). Otherwise, Amphenol LTW will not provide your Personal Data to any third party outside the Amphenol LTW group of companies without your consent.

5. Your Rights
You have the right to correct or delete your Personal Data we hold. In addition, you may opt-out of the collection and processing of your Personal Data at any time. By way of example, when you are registered on Amphenol LTW website have the option to receive or not to receive additional communications from Amphenol LTW. If you choose to receive these additional communications and later change your mind, you may unsubscribe at any time. If you wish to unsubscribe from receiving all Amphenol LTW email, please send an email to sales@ltw-tech.com placing the word “remove” in the subject line. You can also contact us at the e-mail addresses listed above to request a change to your Personal Data.

6. Cookies
Cookies are small text files that our websites ask to place on your computer’s hard drive. If your browser is set to accept cookies, then your browser adds the text in a small file. We do not use cookies to read any other information on your computer’s hard drive. We use cookie technology to authenticate your access to various areas of our website, tailor its content to your preferences, to help us analyze web traffic in general and to track when site visitors complete surveys. Cookies may be used in interactions where you request something from Amphenol LTW: literature, CD-ROMs, technical support, seminar registrations, personalized web pages, or when you participate in a survey. Most browsers are initially set to accept cookies. If you prefer to do this, you can set yours to refuse cookies, or to warn you before a cookie is placed. If you choose not to accept cookies, you may have to manually input user IDs and passwords to receive certain data.

7. International data transfers
Personal Data that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the Personal Data in accordance with this privacy policy. Personal Data which you provide may be transferred to the countries which might not have data protection laws equivalent to those in force in Taiwan. In addition, Personal Data that you submit for publication on the website will be published on the internet and may be available, via the internet, around the world.

You expressly agree to such transfers of Personal Data.

8. Third party websites
The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

9. Amendments to this Privacy Policy
We reserve the right to change this policy from time to time by posting a new version on our website. While we do not intend to make changes to this policy very often, it is always a good idea to double check our most current policy statement when you visit us to be sure that you have read and agree with what information we collect, how we use it and under what circumstances we disclose it. For more information on using Amphenol LTW’s websites, see the Terms of Use.

10. Contact
If you have any questions about our privacy policy or our treatment of your Personal Data, you can e-mail us at sales@ltw-tech.com.
Amphenol LTW General Terms & Conditions of Sales
1. Scope
The terms and conditions of sale contained herein shall apply to all Purchase Orders (“Orders”) accepted by Seller. Such acceptance from Seller is conditioned upon Buyer’s acceptance of the terms and conditions herein irrespective of whether Buyer accepts these terms and conditions by written acknowledgment, by implication or by acceptance of the Products ordered hereunder.

2. Orders
All Orders are subject to acceptance by Seller. Seller reserves the right to accept or reject any Order from Buyer in whole or in part and, without prejudice to any other remedy, to cancel any unfilled Order or to suspend shipment in the event of any act or omission of Buyer in breach of its obligations hereunder or which delays Seller’s performance hereunder.

3. Taxes
All taxes, levies and duties of any nature whatsoever applicable to the Products shall be paid by Buyer, unless Buyer provides Seller with an exemption certificate acceptable to the relevant taxing authority. Unless otherwise specified, the prices shown do not include any taxes.

4. Prices and Payment
All prices are subject to change without notice. All Orders are also subject to credit approval before shipment. Where Buyer has established credit, payment shall be due thirty (30) days from date of invoice. Overdue accounts shall bear interest at a rate equal to the lesser of one and one half percent per month (eighteen (18) percent per annum) or the highest rate permitted by applicable law. Payments are to be paid in US currency. Each shipment shall be considered a separate and independent transaction and payment therefore shall be made accordingly. If, in Seller’s judgment, Buyer’s financial condition does not at any time justify payment terms as specified, Seller may cancel or suspend shipment of any unfilled Order unless Buyer shall, upon written notice, immediately pay for any Products to be shipped or pay in advance for all Products ordered but not shipped or both, at Seller’s option. If, despite any default by Buyer, Seller elects to continue to make shipments, Seller’s action shall not constitute a waiver of any default by Buyer or in any way prejudice Seller’s legal remedies for such default under these terms and conditions or otherwise.

5. Title and Delivery
Delivery dates are approximate. Seller shall use reasonable efforts to fill all Orders according to the shipment schedule provided by Seller at time of acceptance of the applicable Order; but in no event shall Seller guarantee shipment according to such schedule or be liable for damages due to delays in the delivery. To all Orders shall be attached the necessary information enabling work to commence, together with any import license and/or permits and related certificates which may be necessary and which shall be supplied by Buyer at Buyer’s expense. All shipments will be made EXW factory unless otherwise specified in Seller’s Sales Acknowledgment form. Title to the Products and liability for loss or damage in transit or thereafter and shall pass to Buyer upon leaving Seller’s plant or designated warehouse door. In the absence of specific instructions, Seller will the carrier. Any Products held or stored for Buyer shall be at Buyer’s risk and expense if, at Buyer’s request, a shipment is postponed more than thirty (30) days after the date the Products are ready for shipment. Claims against Seller for shortages of Products must be made within thirty (30) days after arrival of shipment to the destination specified in the Order. Unless otherwise agreed in writing, Seller may make partial shipments and terms and conditions herein contained shall apply separately for each shipment.

6. Warranty and Limitation of Liability
6.1 Subject to the limitations and exclusions below, Seller warrants that the Products will be free from defects in material and workmanship and will comply with Seller’s published specifications relating to the Products for a period of twelve (12) months from date of shipment of the Products.
6.2 Seller shall incur no liability under this warranty unless: Seller is, within the applicable warranty period, promptly notified in writing by Buyer of discovery of any defects in the Products; Buyer immediately returns upon written authorization from Seller to do so, transportation charges prepaid, the alleged defective Products in the form in which originally shipped, with the Return Authorization Number provided by Seller clearly displayed; and Seller’s test procedures disclose that the Products do not meet Seller’s applicable specifications only due to defects in materials and/or its normal standards of workmanship.
6.3 In no event shall Seller be responsible for defects due to physical damage suffered to the Products as a result of improper handling during or after shipment, misuse, neglect, improper installation or operation, repair, alteration, accident or for any other cause not attributable to defects in material or workmanship on the part of Seller.
6.4 Seller’s liability under this warranty shall be limited, at Seller’s option, to either repair or replace the defective Products at its own expense or reimburse Buyer the price paid by Buyer to Seller for the defective Products. In no event shall the damages for which Seller is liable to Buyer exceed the sale price to Buyer for the defective Products. Any Products replaced or repaired hereunder shall carry only the un-expired term of the warranty applicable to the replaced or repaired Products.
6.5 Except for the express limited warranty stated above, seller makes no representation, condition or warranty, express or implied, with respect to the products and specifically excludes all implied conditions and warranties, including implied conditions and warranties of merchantability and fitness for a particular purpose. The sole obligation and entire liability of seller contained in the limited warranty stated above is in lieu of all other obligations or liabilities of seller to buyer whatsoever and howsoever arising directly or indirectly in connection with the sale of these products, their use or otherwise whether arising in contract, tort or otherwise. Seller in no event shall be liable for any indirect, incidental, special, or consequential damages arising directly or indirectly in connection with this sale agreement (“agreement”), the products, their use or otherwise whether for loss of profits, business revenues or otherwise.

7. Confidentiality
Both parties agree that all designs, mask works, computer programs, data, processes, trade secrets, circuits, layout, inventions (whether or not patentable), algorithms, know-how, and ideas and all other business, marketing, technical and financial information they obtain from the other party constitute “Confidential Information” of the disclosing party if leg ended as such when disclosed in writing, or if disclosed orally, designated as such within 10 days of oral disclosure. Except as expressly and unambiguously allowed under the terms and conditions of the Agreement, the parties agree to hold in confidence and not use or disclose the other party’s Confidential Information. The receiving party shall not be obligated for any information which it can document: (A) is in or, through no improper action or inaction by the receiving party enters the public domain and is readily available without substantial effort, or (B) was rightfully in its possession or known by it prior to receipt from the disclosing party, or (C) was rightfully disclosed to it by another person without restriction, or (D) was independently developed by it by persons without access to such information and without use of any Confidential information of the disclosing party. The obligations contained in this Section 7 shall continue for a period of 3 years from disclosure.

8. Masks, Etc.
Unless otherwise agreed in writing, Seller shall retain title to and possession of any masks, models, patterns, dies, molds, jigs, fixtures and tools made or obtained for the furnishing of Products under this Order.

9. Custom Products
9.1 For products manufactured to Buyer’s specifications or instructions (“Custom Products”), Seller warrants only that the Custom Products shall conform at the date of shipment to such specifications and instructions accepted in writing by Seller and will be free from defects in material and workmanship for a period of twelve (12) months from the date of shipment but that no warranty is supplied by Seller whatsoever with respect to design or functionality of the Custom Products or any products derived from the Custom Products supplied hereunder. The warranty for Custom Products is subject to the limitations and exclusions set out in Section 6 Warranty and Limitation of Liability above (except for the first paragraph thereof which does not apply in this context).
9.2 In the event that Buyer cancels or reschedules any order for Custom Products within ninety (90) days of the scheduled shipment date, Seller reserves in addition to any other remedy, the right to charge Buyer for the costs of associated raw materials, work-in-progress and finished product.

10. Substitutions and Modifications
Seller reserves the right to modify the specifications of Products designed by Seller without notice provided that the modification will not materially affect the performance, form or fit of the affected Products.

11. Force Majeure
Neither Buyer nor Seller shall be liable for failures in performance, including delay or non-shipment, resulting from acts or events beyond its reasonable control. Such acts or events shall include, but not be limited to, acts of God, civil or military authority, civil disturbance, fire, strikes, lockouts or slowdowns, factory or labor conditions, errors in manufacture, inability to obtain necessary labor, materials or manufacturing facilities or other “force majeure” events beyond the reasonable control of the non-performing party. In the event of such delay, the date of shipment shall, at the request of Seller, be deferred for a period equal to the time lost by reason of the delay and otherwise for a reasonable time.

12. Intellectual Property Rights
12.1 Buyer shall indemnify and hold Seller harmless against any expense and loss resulting from: (i) any claim of actual or alleged infringement of any Taiwan or China patent, copyright, mask work, or other industrial or intellectual property rights arising from compliance by Seller with Buyer’s designs, specifications or instructions; or (ii) any claim which relates to the use of Products in a manner or for a purpose not specified by Seller or to any unauthorized modification of the Products by Buyer or to the use or sale of any equipment not supplied by Seller but which includes or is used in combination with Products so supplied.
12.2 The sale or supply of Products by Seller does not convey, except as otherwise provided in Section 9, any license by implication, estoppel, or otherwise, under any patent, copyright, mask work or other industrial or intellectual property rights covering combinations of said Products with other products, equipment, devices or elements.
12.3 Subject to the foregoing and the limitations set forth below, Seller shall indemnify and hold Buyer harmless against any expense and loss resulting from a claim against Buyer that the Products or any part thereof made to Seller’s design by or for Seller infringe any Taiwan or China patent, copyright, mask work or other industrial or intellectual property rights provided: (a) Seller is notified promptly in writing by Buyer of any notice of such claim; (b) Seller is given full authority and control of the defense of such claim and all negotiations for its settlement or compromise; and (c) Buyer has not made and shall not make any admission in respect to such alleged infringement.
12.4 In the event the Products or any part thereof become, or in Seller’s opinion, are likely to become the subject of a claim of infringement of a Taiwan or China patent, copyright, mask work or other industrial or intellectual property rights, or if the use of the Products or any part thereof is enjoined in any such infringement suit, Seller shall at its option and expense either procure for Buyer the right to continue use of said Products, replace said Products with non-infringing products, modify said Products so that they become non-infringing, or accept the return of the affected Products and refund Buyer the depreciated value thereof. In no event shall Seller’s total liability to Buyer under the foregoing indemnity exceed the purchase price of the allegedly infringing Products.
12.5 Seller makes no express or implied condition, representation or warranty that the Products will not infringe any patent, trademark, copyright, mask work or other industrial or intellectual property rights. The foregoing states the entire liability of Seller with respect to infringement of patents, copyrights, mask works or other industrial or intellectual property rights by said Products or any part thereof.

13. Medical Application
Seller’s Products are not authorized for use in medical applications without the written consent of the appropriate officer of Seller. Buyer is requested to notify Seller when planning to use the Products in medical applications.

14. Notices
Any notices required by these terms and conditions shall be sufficient only if dispatched by facsimile, personally delivered, delivered by a major commercial rapid delivery courier or mailed by certified or registered mail, return receipt requested.

15. Assignment
Buyer shall not assign any Order or any interest therein or any rights thereunder without the prior written consent of Seller.

16. Governing Law
This Agreement shall be governed by the laws of Taiwan, excluding conflict of law rules.

17. Waiver
No waiver by either party of any breach of any term or condition of this Agreement by the other party shall be deemed to constitute a waiver of any other breach nor shall any delay or omission on the part of either party to exercise or avail itself of any right or remedy hereunder operate as a waiver thereof. No waiver given by a party hereunder shall be binding upon such party unless expressed in writing and signed by such party.

18. Export Controls
Buyer agrees that any export or re-export by it of Products purchased hereunder shall be in strict compliance with all applicable export control laws and regulations. Buyer shall obtain and bear all expenses with respect to the export from the Taiwan of all material or items deliverable by Seller to any location and shall demonstrate to Seller compliance with all applicable laws and regulations prior to delivery thereof by Seller.

19. Entire Contract
The terms and conditions herein contained shall govern and shall comprise the entire agreement of the parties relating to the subject matter hereof and shall replace and supersede any provisions on Buyer’s Order which are in addition or inconsistent therewith. Seller’s failure to object to provisions contained in any Order or other communication from Buyer shall not be deemed a waiver of the provisions herein. No modification hereof shall be valid unless in writing and duly signed by a person authorized by Seller. The provisions hereof shall not be supplemented by any usage of trade or any course of prior dealings or acquiescence in any course of performance.

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